We are committed to safeguarding the privacy of our website visitors and this policy sets out how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any bookings you make of our services.
(b) Information that you provide to us for the purpose of booking with us.
(c) Information that you provide to us for the purpose of subscribing to our website services via email and SMS notifications.
(d) Any other information that you choose to send to us.
(2) Using your personal information
We may use your personal information to:
(a) Send you email notifications which you have specifically requested.
(b) Send you general (non-marketing) commercial communications.
(c) Send you our newsletter, offers and other marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology and you can inform us at any time if you no longer require our general communications.
(d) Deal with enquiries and complaints made by or about you relating to the website.
(e) Keep the website secure and prevent fraud.
(f) Verify compliance with the terms and conditions governing the use of the website including monitoring private messages sent through our website private messaging service.
We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both "session" cookies and "persistent" cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
In addition, we may disclose your personal information:
(a) To the extent that we are required to do so by law.
(b) In connection with any ongoing or prospective legal proceedings.
(c) In order to establish, exercise or defend our legal rights including providinginformation to others for the purposes of fraud prevention and reducing credit risk.
(d) To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
(5) Security of your personal information
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password and firewall protected) servers.
All electronic transactions entered into via the website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and other login details confidential. We will not ask you for your password except when you log in to the website.
(6) Policy amendments
(7) Your rights:
(a) You may instruct us to provide you with any personal information we hold about you.
(b) We may withhold such personal information to the extent permitted by law.
(c) You may instruct us not to process your personal information for marketing purposes, by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
(8) Updating information:
Please let us know if the personal information which we hold about you needs to be corrected or updated.